||ORDERS are placed through authorized Collins distributors ... inquire with your distributor or contact Collins for the distributor nearest you. All pertinent information such as quantities, item numbers, fabric selections, laminate selections, optional features, special needs, and shipping instructions should be specified at the time of order placement.
Sales order acknowledgments are e-mailed, faxed, or mailed to the distributor placing the order. It is the responsibility of the distributor to review the acknowledgment to insure accuracy regarding quantities, item numbers, descriptions, colors, etc. The sales order acknowledgment will indicate the planned or scheduled shipping date. While every effort is made to maintain the scheduled shipping date, and it normally is maintained, the scheduled date is in no way guaranteed by Collins. Canceled orders are subject to a cancellation fee based on the percentage of completion.
While prices are subject to change, the unit prices billed to the distributor will be those that were in effect at the time the order was placed. Payment terms are clearly specified on the sales order and/or invoice - payment in accordance with the terms is required. All sales are final, and all prices are F.O.B. the factory.